Downloads and Updates

Download product files

1. Log in at domain.com with the account that purchased the product.
2. Open Services and select the service.
3. Switch to the Downloads tab.
4. Download the required version.

All published versions are listed with the newest at the top, marked Latest. Each entry shows the version, date, changelog, and file size.

The customer must use the purchasing account. Downloads are refused otherwise.

Install an update

When a new version is released, every customer with an active license receives an email notification automatically. Download the new version from the same Downloads tab. No separate update tool is needed.

Missing Downloads tab

Check the service status first. The tab may be missing because the service is not active or because no files have been published for the product yet.

Download returns 403 or a login page

Check that the customer is logged in with the purchasing account, that the service is active, and that the license is still valid.